Management

Cycle Time - The Most Useful Measure in Business

Tue, 07 Oct 2008 06:50:01 GMT

Regardless of your organization, whether it's a business or an institution, whether it provides a service or a product, is for profit or not-for-profit, has volunteer or paid staff, employs 50, 000 people or only 5 - cycle time will be a significant measure somewhere in your company. Don't believe it? Think of the top three complaints that have come back to you over the past month. Odds are at least two of them will have had to do with a process taking too long or a product being late or missing.

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Employee Appreciation - For Maximum Client Satisfaction Impact

Sat, 04 Oct 2008 15:55:02 GMT

It's sad but true. We tend to take those closest to us for granted. We see our employees day after day and after a while we begin to lose touch with the fact that they like to be thanked occasionally for the things they do to make our organizations successful. So, how can you show your employees that your appreciate all that they do? Consider these tips as a part of your employee appreciation campaign: Employee incentives. Reward those who achieve their goals with gift certificates, dinners out, a day off with pay, or a day of personal assistant services.

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What s the One Thing All Managers Need and Few Get?

Sat, 04 Oct 2008 14:40:03 GMT

It's one of THE most important things all managers need If you're one of the lucky managers: Your company has a training program set up for you - you as an individual. You receive the ongoing training that both you and your boss identified and agreed you need during your yearly appraisal and agreed you need. You've had scheduled all the training courses you need to carry out the role assigned to you. You have monthly meetings with your boss during which you can comfortably and without concern, discuss your work openly and any issues and problems coming up.

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Procedures For a Manager on Credit Repaired Dept Consolidation and Managing Employees

Sat, 04 Oct 2008 12:25:04 GMT

It is important to know how to properly manage the employees of a credit repair debt consolidation company. There are a number of key characteristics, core attitudes, and values that are an absolute necessity when it comes to properly managing employees. If you work in a management position of a company that helps individuals repair their credit, and you offer debt consolidation to those individuals, it is important to ensure that you possess the ability to lead these employees in an effective manner.

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ABC s of Instant Evaluation - Let Them Know Where They Stand

Sat, 04 Oct 2008 11:35:01 GMT

Often when leading people one of the most difficult tasks that a Supervisor or Manager has is to give them the ABC's of Evaluation - and let them know where they stand. This can often be difficult because evaluations are truly a matter of opinion. In addition there is no standard training, forms or systems moreover there is rarely a procedure to redress evaluations. Experienced and successful Management as a matter of experience and common sense usually fall back on using simple but effective methods.

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What Makes a Good Boss Good?

Sat, 04 Oct 2008 10:40:01 GMT

What makes a good boss good? Ask this question to more than one person, and you are bound to get different responses. However, there are a number of skills, strategies, and attitudes that are common to all good bosses. Here are five "good boss" behaviors taken from my book, How to Manage Unacceptable Employee Behavior: A Guide to Creating Cooperation, Restoring Productivity and Getting Positive Results. Act Consistently Employees expect managers to treat everyone fairly. Don't confuse treating everyone fairly with treating everyone the same, because that's not possible.

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How to Measure the Results of a Knowledge Management System Implementation

Fri, 03 Oct 2008 16:35:02 GMT

Like all technology projects, it is very important to have in place a process that enables you to measure the success of a project. There are a number of reasons for this; obviously the first one is that no one really wants to be associated with a poor project. The flipside of this is that everyone wants a piece of a successful project; this is good for a career, good for your company and good for the users. This article provides some tips about how to measure the results of a knowledge management project.

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Creating Motivation Through Discovery

Fri, 03 Oct 2008 16:25:02 GMT

I am often asked by business analysts, consultants, supervisors, managers and leaders, how do you motivate people? My responses are often similar. Motivation is an endless process. People, teams and organizations are motivated for different reasons. Your job as business analysts, supervisors, managers and leaders is to leverage your own leadership attributes to understand what motivates the people around you. The reality is people are motivated because they are motivated. Not because you just rewarded them a date night movie pass for 2, popcorn and coke included.

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Innovation - Transferring Know How

Fri, 03 Oct 2008 16:05:02 GMT

This is intended to be an outline of a system that will allow Innovation know-how such as knowledge, behaviours and cultural attributes to be transferred from a standalone or bolt on Innovation project and disseminated throughout the host organisation. Knowledge can be thrown like a stone into a pond and the ripples will then spread at their own speed across the pond. Organisations are not as fluid as our metaphorical pond but it is possible for knowledge to spread through the creation of Innovation Action groups that are not dissimilar to quality circles and action learning groups.

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Delivering Profit With Value Stream Mapping

Fri, 03 Oct 2008 15:35:03 GMT

All businesses set out to deliver profits but unfortunately all businesses attract costs that eat into these profits. Costs can come in various shapes and sizes from wages for staff to inventory costs - minimizing these operating costs are a key activity for most businesses. While there are a variety of tools and techniques for attacking costs, much can be learned from lean tools that measure the value stream. The value stream is the flow of the product throughout its production attracting value that is of benefit to the end customer.

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