Accomplishing Priorities - 4 Ways to Encourage Performance Improvement

You want employees to do a better job of accomplishing priorities. But what do you say to make this happen? Try highlighting benefits in these four areas: 1. Fewer Complaints: If employees are not accomplishing priorities, somebody is complaining. Who is complaining? What departments are these complaints coming from? The frequency of the complaints and the power of the complainers could all have a negative impact on employees' attitudes and workloads? Describe the connection between better priority management and reduced complaints. 2. Greater Control: When critical tasks are not done correctly and timely, changes have to be made to correct the situation.

Good Things From Bad News

Announcements about big company lay offs is distressing to everyone, even when they aren't directly affected, because it signals uncertainty in the economy. The fact is, large corporate behemoths, once the bastions of wealth and stability, continue to lose more jobs than they create. It reminds me of images of dinosaurs getting stuck in the tar pits and dying in place - a slow, agonizing way to go out. Could there be blessings in all of this bad news? Absolutely! Small business is where more people are likely to work... according to the Small Business Administration small, entrepreneur-led business account for almost all of the U.

Controlling Your Telecom Expenses Isn t As Difficult As You May Believe

More than one employee has opened up the window in his office and considered leaping out because he was saddled with the responsibility of managing the company's telecom expenditure. There is a better way out, though. Don't Jump From The Window! Telecom Expense Management is a complex undertaking. There is more to it than merely ordering a cell phone and service for a new employee, or simply paying the monthly invoices that land on the desk. Telecom expenditure is generally one of the top three sources of cash outlay in business today. That being the case, there is no doubt great opportunity to eliminate waste and make your entire telecom usage more efficient.

Which Method of Controlling Your Company s Telecom Expenses Will You Choose?

The Problem I wouldn't want the responsibility. Would you? I mean being totally accountable for your company's telecom expenditure would require you to keep track of every wireless device, who has it, what kind it is, what service plan that device/employee requires, what to do if it is lost or destroyed, and suggest upgraded devices as needed. That's just the beginning. Your wireline system is equally important, and it can be just as complicated to manage. As the one in charge of the phones, do you know just where each wireline phone is? What happens when an employee moves to another office?

The Importance of Organisational Behaviour

Have you ever got up in the morning and thought, "I really don't want to go to work today"? I think we all have at some point in our lives. You may also have had times when you have thought or said, "I hate my job, I hate where I work." These feelings have nothing to do with you, your job or your workplace. The problem lies in the fact that your supervisor or manager has no idea how to manage organisational behaviour! So what is organisational behaviour? Put simply, it is the way in which people react to other people and situations in a workplace. A good manager will observe employees so that they are placed in suitable positions within the organisation.

Management Test, Do You Give Clear Instructions?

Do you give clear instructions? That's a simple question right? In my experience this tends to be the biggest cause for poor quality in the workplace. I have some a simple Management Test for you. You can use it to completely prevent misunderstandings in the future. Use this method to ensure you give clear instructions every time; REPEAT: there is no better way to guarantee that you give clear instructions correctly. Ask them to repeat the instructions back to you to be ensure you gave them clearly. A simple way to do this is to ask them "so what are you going to do? " "just so that were clear, what are you going to do?

Your Employees Are Not You

The most valuable asset of any business is not the buildings, the equipment or the inventory. The most valuable asset of any company are the employees. Most CEOs, company presidents and business owners don't realize their employees think differently than they do. And even if they are aware of this fact, it is not kept in the forefront of daily business thought and practice. During this time of economic upheaval, you need to make sure you are in constant communication with your employees from two different perspectives (these points also apply when business times are booming): 1) Review what you want from every single employee.

Who Wrote Your Rulebook?

Have you ever thought how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: - 'So-and-so doesn't like me to drop in without calling first' - 'You can't ring these people between 6 and 8pm because they are busy with the children' - 'If I don't call my mum every week she will worry / give me a hard time' - 'You just don't talk about politics/religion/tax/the state of the world with so-and-so' But with regard to your working life and relationships, how many of the rules and beliefs have you ever discussed or negotiated?

Tips For Employers to Increase Employee Loyalty

When most business minded people think of the word 'loyalty', they are actually thinking of 'customer loyalty'. They understand that the key to the success for any business venture lays in its ability to gain or sustain loyalty. While having a loyal customer base is critical, it is equally critical for any business enterprise to have an equally loyal employee base. Among the first lessons to be learned in Business 101, is the fact that the cost of converting new customers is far higher than the cost of keeping an existing customer. This fundamental lesson can also be applied to the employee insofar as the cost of hiring a new employee far greater than replacing those employees who have become disenfranchised.

Why Aren t Our Systems Working?

Many people are looking around, scratching their heads and wondering why everything seems to be falling apart. We wring our hands and are abased at the poor operation of our economic system, the educational system, management systems, medical systems, insurance systems, political system, military systems, media systems, even our religious systems. What is wrong with this picture? But, before we can fix or improve something, we must first identify and eliminate or at least minimize the root cause(s) of the problem. If we don't, the problem will only recur and come back to bite us again and again.