Managing by Committee Circles - the 3 Alphas - On to the 3Bs BBB
-- Better Business Behaviours -- -- The 3Bs -- - Overview Most businesses are very introverted and self-centric rather than customer or society centric. What most businesses forget is that the success or failure of their business is very dependent on external factors rather than internal factors, i.e. the customers are out there and not within the company. So how do you ensure that your company is not self-centric and more customer and society centric? First and foremost, you must remember that the people working for you are also customers and consumers. So group them together and let them tell you what is important to them. ...
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